For two decades, the adaptation of Swiss private banks to the proliferation of new regulations, the strengthening of tax compliance requirements and the globalization of customers has truly looked like a test of endurance. This long-term effort indeed represents an uninterrupted investment for the departments responsible for compliance – whether in time, human resources, or even to acquire the technological tools necessary for the proper execution of their profession.
But now the pandemic has added to this long-distance race a new layer of complexity: how, indeed, to continue its duty of diligence when opening accounts, exchange documents with customers in the required form and preserve the security of their data when a majority of employees work remotely, that travel barriers limit physical meetings and that the circulation of mail is also subject to restrictions?
